Web and mobile device support
Manage workflows

New features!

Time management

From jobs management to billing. mHelpDesk's full-suite cloud software provides that most extensive 360 view of your entire service business. Now we've made it even better with our new timesheet feature.

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the Full 360 customer journey

From the time a customer reaches out to you, keeping a seamless record of their information to how they've paid you is crucial. We understand your customer journey and we've made it easy for you to manage the workflow with mHelpDesk.

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1. Manage Job Leads
All-in-One CRM to manage your lead and jobs pipeline
2. Quotes and Estimates
Easily create job quotes and estimates on the fly
3. Job Management
Easily manage your entire team's schedule & job dispatching
4. Online and Offline Billing
Invoice a customer instantaneously after completing a job
5. Get Paid
A complete merchant account integrated system
Different models

getting a new job

all-in-one crm and lead management solution

mHelpDesk’s lead management gives you an end-to-end view of your business, automating contact with leads to ensure that you can make a great first impression and land the job. When that lead becomes a customer, easily create an estimate or job with just a couple clicks with no double data entry.

Different models

job quotes

create estimates in real-time

Our mobile app allow you to quickly create professional-looking estimates out in the field and send them directly to customers by email. Estimates created out in the field are also synced instantly so your office staff can access them for reporting or printing when needed.

Different models

job management

easy scheduling and dispatch

At the core of mHelpDesk is one of the most powerful job management systems. Your field workers, dispatchers, schedules, custom forms, and billing systems are all integrated to keep everything neatly organized. mHelpDesk is like Google Calendar and Outlook, but built specifically for field service businesses. It goes beyond simple scheduling and adds the details that other systems lack to get the job done efficiently.

billing a job

seamless invoice to accounting

mHelpDesk integrates all your billing and invoicing. Eliminate double-data entry, wasted-time, and errors when you invoice and bill through mHelpDesk or integrate with QuickBooks. Field technicians simply record their time and materials used out in the field using our easy-to-use mobile app. Once collected, you can quickly convert everything into an invoice that can be emailed, printed or synced with QuickBooks ®.

getting paid for the job

complete merchant account integration

We have created one of the most affordable and easy-to-use payment processing solutions for the service industry. Unlike the others, our rates are 100% transparent. We don’t charge extra for American Express, key-ins, or online payment processing. We don’t charge you more for losing your swiper. You get the same low rate no matter how you use it.